Brand Overview
Spinmama is an online casino platform that has been gaining popularity among gaming enthusiasts worldwide. Founded in 2018 by a group of experienced professionals with years of experience in the iGaming industry, Spinmama aims to provide players with an exceptional entertainment experience casino Spinmama through its vast game portfolio and top-notch services.
Registration Process
Signing up at Spinmama is a straightforward process that can be completed within minutes. New players are required to provide basic information such as name, date of birth, email address, phone number, and home address. Additionally, users must choose a username and password for secure access to their account. To verify identity, the casino may request scanned copies of identification documents.
Account Features
Once registered, Spinmama users can enjoy various features on their accounts. Each player has access to a unique dashboard that displays current balance, transaction history, active bonuses, and pending withdrawals. The account also includes personal preferences settings such as game filter, language options, and notifications customization. Furthermore, members have the ability to adjust their deposit limits and self-exclude themselves from the platform for a specified period.
Bonuses
Spinmama offers its players an enticing welcome package, consisting of six deposits that unlock corresponding bonus amounts up to €1,000. Each step unlocks exclusive games with match-up percentages increasing across levels (50% – 150% respectively). Regular promotions include ‘Bonus Rush’ and ‘Weekly Surprise’, allowing users to claim specific bonuses by making set actions within predetermined timelines.
Payments and Withdrawals
The online casino supports a range of payment methods for deposits, including popular e-wallets such as Skrill, Neteller and PayPal. Credit/Debit cards like Visa/Mastercard, bank transfers (via MasterCard) are also allowed but need to be verified via an SMS or call.
Withdrawal requests initiated in the same method used for deposits can take up 24-48 hours before reaching player’s account depending on type of transfer requested. Withdrawal fees vary between providers ranging €2-$20.
Game Categories
The casino has curated its game library to cater to various tastes and preferences, providing a mix of slots, table games, video poker, keno, live dealer action across numerous sub categories. The platform also hosts daily tournaments, with cash prizes being awarded.
Notable slot providers include but are not limited to; Yggdrasil, Microgaming and Red Tiger who each offer exclusive titles that can’t be found elsewhere on the site.
Software Providers
Spinmama collaborates with top iGaming vendors such as NetEnt, Play’n GO, Quickspin, Amatic Industries (amaya) for quality slots offering unique mechanics like innovative paylines & features to name a few and skill-based table game releases designed specifically with competitive players in mind.
Mobile Version
Accessing Spinmama via mobile allows users to play their favorite games on-the-go. The platform automatically adapts the user interface according to the device being used, ensuring seamless navigation.
Security and License
To guarantee player data security, Spinmama employs SSL encryption technology while safeguarded servers store sensitive information at its secure facility located offshore.
As for licensing information; although not explicitly stated that they hold any current active licenses – Malta Gaming Authority (MGA) appears to be linked on their website indicating compliance with certain gaming regulations.
Customer Support
Assisting users is a well-organized team available through various channels, such as email support (support@spinmama.com), phone customer service (+44 20 33 66 55), and the live chat option that operates daily from 10:00 AM to 8:00 PM GMT.
User Experience
Spinmama’s user-friendly interface makes navigating through pages an intuitive experience, as each area is clearly laid out. Members can access various services such as cashier section & game categorizations by easy menu options making every visit smooth and enjoyable.
As one browses games in different categories including progressive slots – the overall feel remains streamlined which caters perfectly to the masses.
Performance
Website load speeds average around 1 second for the landing page – thus loading times are very respectable, an indicator of efficient backend execution that contributes positively towards user satisfaction.